Salon Assistant

Front Desk

Full Time

Jack Thomas Salon

At Jack Thomas Salon, we value a team-based atmosphere where excellent guest service is our top priority. As an upscale salon, we deliver on our promise of high-quality experiences which begin with our exceptional front desk team. We are currently hiring full and part time Front Desk team members. The candidate who joins our team will be professional, friendly and on-point at all times. Our Front Desk team members must have exceptional customer service, retail, sales skills, and multitasking is an absolute must. As the liaison between our guests and stylists, the Front Desk Team members must communicate clearly and effectively and possess the ability to work as part of a team.

Daily Responsibilities Include:

• Answering multiple phone lines

• Providing information regarding products and services

• Effectively and efficiently scheduling appointments

• Ensuring smooth delivery of guest service throughout the salon

• Listening to guest concerns and communicating with the management team

• Product Inventory

• Achieving retail sales goals

Tagged as: computer literate (mac), front desk, multitasker, product knowlwdge

Requirements

Our Ideal Front Desk Team Member Is • Friendly, courteous, and professional • Efficient, accurate, and interested in working in a fast-paced upscale salon • An excellent communicator • Adaptable and flexible in changing work environments • Experienced with retail sales and Mac computer literate • Cool under pressure with a positive outlook • An excellent role model for exceptional guest service • Superb on the phone! As the voice of Jack Thomas Salon, experience with multiple phone lines is crucial Candidates must be available to work evenings and weekends Compensation Hourly pay with room for growth, Complimentary services, Employee discounts

Experience