Guest Relations

Spa Reception

Part Time

Job Description:

This position is responsible for scheduling all spa services according to The Hotel Hershey standards.

This is a part-time year round positions. The working schedule for this position may include days, evenings, weekends & holidays based on operational needs.

Job Functions:

Answering questions about the spa and services Promoting and selling spa services
Booking spa reservations Greeting guests as they enter the spa
Greeting guests as they enter spa
Settling guest accounts as they depart
Providing an overall relaxing, courteous and professional atmosphere for all guests.
Basic Qualifications:

Must be at least 18 years of age or older.
Additional Qualifications:

Prior experience in customer oriented atmosphere, preferably in the hospitality field
Basic computer knowledge
Strong organizational skills with the ability to multi-task
Good communication skills
Working Conditions:

Shifts available are flexible between 8 a.m. and 8 p.m. and based on business needs; weekends and holidays required
Duties may require reaching, climbing, bending, stooping and lifting up to 20 lbs
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Requirements

Experience